About Us
Crafting Technology Solutions That Drive Impact
Empowering Innovation, Enabling Growth
Founded in 2022, SmartTek Crafts Solutions is a forward-thinking technology company with a global footprint. With offices in Plano, Texas and Hyderabad, India, we specialize in delivering AI-powered contact center platforms, cutting-edge Microsoft solutions, robust data engineering services, and career-enabling training programs.
We are not just a service provider — we are your technology partner, dedicated to driving your growth through intelligent systems and personalized solutions.
Our mission is to bridge innovation with execution, ensuring every client achieves measurable success.
From transforming customer service with AI to empowering talent through industry-relevant training, we shape digital journeys that matter.
At SmartTek Crafts, every solution is crafted with precision, passion, and a vision for a smarter tomorrow.
Our Story
From day one, we’ve combined deep technical expertise with a passion for problem-solving. Our unique blend of US-based innovation and India-based engineering excellence allows us to serve clients globally while staying grounded in local insights and values.
What We Do Best
Whether it’s building intelligent contact centers, streamlining operations with Microsoft tools, or unlocking the value of your data, we offer end-to-end solutions tailored to your goals. Our teams work collaboratively to ensure every solution is:
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Scalable for tomorrow’s growth
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Secure for today’s challenges
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Simple for smooth integration
In parallel, we support the career journey of professionals through industry-aligned IT training, contact center upskilling, and placement assistance, creating a tech-enabled workforce ready for the future.
Our Core Values
We’re relentless in pushing technological boundaries—whether building AI-driven contact centers, pioneering data pipelines, or integrating Microsoft platforms.
Our culture fosters creativity and experimentation, encouraging team members across Plano and Hyderabad to challenge the status quo.
By continually embracing emerging trends, we ensure our solutions stay one step ahead, unlocking new opportunities for our clients.
Our clients are our compass: everything we do is rooted in understanding and solving their unique challenges.
We listen deeply, tailor solutions precisely, and partner with them every step of the way—from ideation through successful delivery.
Success isn’t measured by project completion, but by tangible client growth, satisfaction, and long-term impact.
We bridge time zones and cultures—combining the strategic vision of Plano with the engineering expertise of Hyderabad.
Our teams work seamlessly across continents, leveraging diverse perspectives to fuel smarter solutions.
By nurturing cross‑border partnerships, we turn geographic distance into a powerful competitive advantage.
We hold ourselves to the highest standards—delivering solutions that are robust, secure, and future‑ready.
Attention to detail and relentless quality assurance ensure that every project exceeds expectations.
From your first consultation to ongoing support, our commitment is to excellence in every interaction, every time.